CM_PROB_REINSTALL

Device Manager problem code: 18

Description

This Device Manager error message indicates that drivers must be reinstalled.

Error Code

18

Display Message

"Reinstall the drivers for this device. (Code 18)"

Recommended Resolution

To reinstall a device driver by using the Hardware Update wizard, follow these steps:

  1. Open Device Manager.
  2. Right-click the icon that represents the device in the Device Manager window.
  3. On the menu that appears, click Update Driver to start the Hardware Update wizard.

Alternatively, you can reinstall a device driver by following these steps:

  1. Open Device Manager.
  2. Right-click the icon that represents the device in the Device Manager window.
  3. On the menu that appears, click Uninstall to uninstall the device driver.
  4. Click Action on the Device Manager menu bar.
  5. On the Action menu, click Scan for hardware changes to reinstall the device driver.

For driver developers

This problem code is frequently transient.

Article text from the Windows driver documentation (opens in a new tab), by Microsoft, under the CC BY 4.0 (opens in a new tab) licence.